Process Shepherd

Pricing Plans

All plans are month to month billing with no commitment.


$ 0 / User
  • Up to 5 users
  • Limited to 20 work flows
  • No credit card required


$ 20 / User
  • Up to 200 users
  • AI Knowledge QA Bot
  • Unlimited work flows
  • Phone and email support
  • 30 day trial


$ POA / Site
  • Unlimited users
  • AI Knowledge QA Bot
  • Unlimited work flows
  • Phone and email support
  • Custom onboarding


$ POA / User
  • Unlimited users
  • Unlimited work flows
  • Priorty support
  • Custom onboarding
  • Custom domains & styling
  • API access
  • Custom agreement
  • Flexible payment methods

What’s included

The following is included within all pricing plans (including the free)

Single Sign-On
US or APAC data centre options
24/ 7 Email and Web portal support
Instructor-led onboarding training


Yes, 30 days free trial period for all plans except enterprise accounts.

  • User limit of 5. This means 5 enabled users that can login to the Process Shepherd application. Disabled users are not counted.
  • Limited to 20 Workflows. This means 20 separate published workflows. Drafts and Subroutines are not included, this is a considerable amount for a team of 5 users.
  • No restrictions to Knowledge Management Articles, but the AI QA chat bot is not included.
  • No restrictions to eLearning
  • Total data set size limited to 150Mb, which be years of history for 5 users and hundreds of large KB Articles and eLearning courses.

Create an account and you are on your way. Once you reach over 5 users billing details will be required to continue. BPO and Enterprise customers should contact us first.

A user is determined as anyone that has an active registered account during the billing month. For example if user A is deactivated on the second day of the month and user B is created on the 5th day of the month this will count as 2 users.

There are no initial setup fees.

For non-enterprise accounts, billing is performed via Stripe on a monthly basis in arears. For enterprise accounts we have multiple payment options. Usage is automatically calculated at the end of the billing period, there are no licenses to pre purchase.

When creating your account you can choose from our data centre locations, US or APAC. Your data will remain within the data centre that is selected. On premise installation and private cloud options are available for enterprise customers.

Our Enterprise plan is customized to your requirements, the following options are available

  • Integration with your BI toolset for advanced reporting capabilities
  • Use of your domain name
  • Rebranding and custom style changes
  • On-premise installation
  • Your agreement
  • Custom payment methods
  • API access
  • Custom onboarding
  • Priority support